Welcome To Tolots Frequently Asked Questions

What happens to my property when I leave it as security for a loan?

The answer is simple - nothing happens to the items you leave with Tolots. All the items you pledge are secured in a strong safe (size permitting of course), larger items are stored in a secured monitored storage facility.

Please note: The onus of insurance is upon the owner of the property, and not the pawnbroker.

How long is a pawn agreement for?

The maximum loan period is for 6 months. You may at any time settle the loan and interest which will be calculated and applied to give you a settlement figure in line with the consumer credit directive.

Do I have to redeem (settle) my account at 6 months?

No, you are not obliged to redeem (settle) your account at the end of the loan period. You may request a renewal of your agreement, to do this you will need to pay the outstanding interest. We will then issue you with a new agreement, which will last for another 6 months

How old do I have to be to take out a loan with Tolots?

You must be over 18 years old.

How many loans can I have?

Unlike the banks there are no restrictions on the amount of loans you have with Tolots.

Do I need ID?

You will be required to provide the following ID: (At least one form of ID from Section A, plus at least one form of ID from section B or C)

Do I need to have a good credit rating?

No there are no credit checks, loans are secured on goods and property not on the borrower.

Do you value diamonds?

All diamonds are taken into account, however, the diamond chips under 0.05 carat do not hold a great value, therefore, the weight of the gold only will be taken into account when assessing small cluster rings.

What happens if I choose not to redeem the property?

Approximately 80% return and repay the money they have borrowed, leaving around 20% who choose never to collect the items they pledge.